Services

J. Valen Media offers a wide range of services to our clients, including website design, development, and maintenance, as well as print and process projects that work well with websites.

Consulting Services

AI Systems and Integration – There are many ways that you can use AI technology to help your customers. We can help you find the best ways to work within most modern AI systems.

  • AI-powered chatbots: You could offer chatbots that use AI to communicate with customers and provide them with information or assistance.
  • AI-powered personalization: AI can be used to personalize the customer experience by analyzing customer data and providing recommendations or customized content.
  • AI-powered customer service: AI can be used to help customers resolve issues more quickly by automating routine tasks and providing relevant information.
  • AI-powered analysis: You could offer AI-powered analysis services to help customers understand and make sense of large amounts of data.
  • AI-powered prediction: AI can be used to help customers predict future outcomes or trends, which can be useful in a variety of industries.

To offer these kinds of AI services, we can be your team with expertise in artificial intelligence and machine learning. We can also help you decide where to invest in the necessary technology and infrastructure.

Website Services

  • Website upgrades — you want a re-design of your existing site, re-using some of the original design and/or content.
  • Website conversions — there’s never been a better time to move to WordPress, the best content management system!
  • New websites — you’re looking for a custom design, starting from scratch.
  • Ongoing maintenance — once the website has been created, it’s a constant task of care and nurturing, and you need someone to keep it all on track.
  • Comprehensive site audits — you have a site and just need an objective analysis to produce a set of items you can update on your own. We have a process that results in a listing of detailed assessed areas and improvement opportunities.
  • Consulting — you’re managing the site on your own but have run into a sticky technical issue, and need an expert for targeted consultation and problem-solving by the hour.
  • App integration — you need your blog, newsletter, e-commerce, or other related application integrated seamlessly and easily managed.

WordPress

If you’re looking for a full-service content management system (CMS) to build and manage your website, I recommend WordPress. Using WordPress allows:

  • Non-programmers to handle simple text edits and maintenance after the site has been launched
  • Shorter development time than traditional HTML websites, as we start from available themes. Simple websites can be up and running in a matter of hours
  • Blogs to be incorporated directly into your website
  • Sites look great in all of the major browsers, so you don’t have to worry about compatibility
  • Your site is to be optimized for viewing on mobile devices. All the WordPress themes we recommend are mobile-responsive.
  • Many free and low-cost plug-ins are available to provide advanced functionality

For WordPress sites, we use the best framework for the customer and build sites with professionally designed themes, which we then customize with client branding and design.


Book Publishing

Having used Kindle Direct publishing on a number of books and doing everything from typesetting to publishing for both print and e-book, we have the expertise to deliver your publication on time and on budget. At this time we have 5 books and we are about to launch our first Audio Books.


Business Collateral

Identity Collateral: Even though website design is our main focus, we also make identity collateral materials for our website clients that match their brand. These include business cards, letterhead and envelopes, gift certificates, invitations, brochures, flyers, programs, and ads.

If you’re interested in developing a package of collateral that all matches, we can assist you with that. Creating printed materials at the same time as the website is very efficient, as most, if not all, of the content works for multiple mediums.

Process Collateral: Processes and procedures to run your business are essential to all productive work environments. A large portion of our previous corporate careers focused on process and quality system management, within multiple enterprises. Projects include process evaluation and auditing, process development and documentation, forms and templates, flowcharts, UML diagrams, and data mapping.


Technology Evaluation

Our specialty is figuring out which of the many online tools and software programs your business needs is the best one. This process involves making a matrix that compares options based on things like price, implementation requirements, features, limitations, and timelines. We have a lot of experience evaluating a wide range of systems, such as company intranets, internal billing systems, time-tracking systems, online scheduling tools, and e-commerce systems, especially when these apps need to work with your website.